ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
1. All staff/market holders engaged in licensable activity at the premises will receive training and information in relation to the following:
• The Challenge 25 Policy including the forms of identification that are acceptable
• The hours and activities and conditions permitted in the premises licence
• How to complete and maintain the refusal register in operation at the market
• The operating procedures for refusing service to any person under-age or appears to be under-age, or appears to be making a proxy purchase
• Action to be taken in the event of an emergency, including reporting an incident to the emergency services.
2. Training shall be recorded in documentary form and shall be regularly refreshed every year. Training records shall be made available for inspection.
3. We will adhere to the Portman Group Code of Practice for the promotion of alcoholic drinks and follow the Home Office guidance on selling alcohol responsibly. A drink, its packaging and any promotional material or activity will not in any direct or indirect way appeal to under 18s or incorporate images of people who are or look as if they are under 25 years of age where there is any suggestion that they are drinking alcohol.
4. There shall be a responsible trained person on duty at the market at all times when the premises are open and selling alcohol.
Prevention of crime and disorder
1. An incident log shall be kept and maintained at the premises which will include the time and date of the incident, the people involved, the action taken and details of the person responsible for the management of the premises at the time of the incident. The logs shall be kept for at least 12 months following the date of entry and be made available for inspection.
2. Open containers of alcohol shall not be removed from the premises.
3. All alcohol on display will be in such a position so as not to be obscured from the constant view of staff.
4. We will provide litter bins to help reduce rubbish and litter. All market holders will monitor external areas to keep the area litter free.
5. The Premises Licence Holder will work closely with the Police, Fire Authority, local businesses, and local people.
6. Crime prevention notices will be displayed.
Public safety
1. In the absence of adequate daylight, artificial lighting in any area accessible to the public shall be fully operational whilst the public are present.
2. All exits/entrances will be kept clear at all times.
3. Regular/ongoing Health & Safety risk assessments shall be conducted to identify and deal with hazards that may involve tripping, manual handling, electric shock, hazardous substances, etc.
4. Regular/ongoing Fire risk assessments shall be conducted. A logbook will be maintained to show that regular checks have been carried out. Staff will be advised of the findings from the risk assessments during training.
5. All designated escape routes and exits shall be maintained and kept free from obstructions. All exits to the premises shall be clearly identified.
6. All regulatory checks of fire extinguishers and smoke detectors are in place.
7. All portable equipment will be kept in good working order and tested regularly.
8. We have a first aid box and accident book.
9. All internal and external doors, fixtures and fittings, lighting and emergency lighting will be kept in good working order and regular checks made.
Prevention of public nuisance
1. Clear and legible notices shall be prominently displayed at all exits requesting patrons and staff to respect the needs of local residents and businesses and to leave the vicinity as quickly and quietly as possible.
2. No deliveries (in relation to licensable activities) to the premises shall take place between 18:00 hours and 07:00 hours. No collections of waste or recycling materials (including bottles) from the premises shall take place between 18:00 hours and 07:00 hours on the following day.
3. All waste shall be properly presented and placed out for collection. No waste or recyclable materials, including bottles, shall be moved, removed from or placed in outside areas between 22:00 hours and 07:00 hours on the following day.
A sufficient number of suitable receptacles will be located in appropriate locations for the depositing of waste materials such as food wrappings, drinks containers, smoking related litter by customers.
4. A telephone number shall be made available for neighbours and local residents to contact in the case of noise-nuisance or anti-social behaviour by persons or activities associated with the market. The telephone number will be a direct number to the Designated Premises Supervisor. A record will be kept by management of all calls received, including the time, date and information of the caller, including action taken following the call. Records will be made available for inspection and copying by an authorised officer of a responsible authority throughout the trading hours of the premises.
5. No fumes, steam or odours shall be emitted from the licensed premises so as to cause a nuisance to any persons living or carrying on business in the area where the premises are situated.
6. Ventilation equipment will be regularly cleaned and maintained to control the levels of odour generated by the premises.
7. We will ensure all market holders shall leave the premises quietly so as to avoid causing disturbance or nuisance to local residents.
8. The outside area shall be regularly swept, and litter and sweepings collected and stored in accordance with the approved refuse storage arrangements by close of business.
9. All packaging provided with take away food shall be marked to show its point of origin.
Protection of children from harm
1. All market holders will ensure they or their staff are trained in the legality and procedure of alcohol sales to Level 1 Responsible Alcohol Retailing Training or similar. All training shall be signed and documented. Training records will be kept on the premises and be made available for inspection. The documentation relating to training will extend back to a period of three years and will specify the time, date and details of the persons both providing the training and receiving the training.
2. There will be in place a written age verification policy in relation to the sale or supply of alcohol, which will specify a Challenge 25 policy. The poster will be on display. All staff working at the premises will ask individuals who appear to be under 25 years of age, attempting to purchase alcohol, to produce identification. The only acceptable identification documents will be:
- A photo driving licence
- A passport
- An identification card carrying the PASS hologram
Unless such identification is produced the sale of alcohol will be refused.
3. The age verification policy will include documented steps taken to prevent adults from purchasing alcohol for or on behalf of children under 18 (proxy sales).
4. An alcohol sales refusal register shall be kept at the premises and be maintained to include details of all alcohol sales refused. The register will include the date and time are reason for refusal, details of the person refusing the sale and description of the customer. The refusals register will be made available for inspection.