ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
Prevention of Crime & Disorder
1) The premises licence holder, DPS, a personal licence holder or a fully trained member of staff authorised in writing by the DPS to sell alcohol shall be present at the premises at all times during the permitted hours for the sale of alcohol.
2)
a) The premises licence holder shall ensure that a CCTV system is installed in the premises of a standard acceptable to Suffolk Police. The system shall be maintained in good working order and fully operational covering all internal areas of the premises to which the public have access and also the area immediately outside the premises. All entry and exit points shall be covered enabling frontal identification (full head and shoulders images), of every person entering the premises in any light condition to an evidential standard.
b) All staff will be fully trained in the operation of the CCTV system including the ability to download screenshots and images for Police or East Suffolk Council Licensing Officers on request. A minimum of one such member of staff fully trained in the operation of the CCTV system shall be on duty at all times that the premises are open to the public.
c) The CCTV system will have the capability to either download footage onto a disk or memory stick. The footage of the CCTV system will be retained for a minimum period of 31 days before re-writing itself with the correct date and time showing. Screenshots and CCTV footage will be made available to Police or East Suffolk Council Licensing Officers immediately upon request.
d) If the CCTV system is broken the premises licence holder shall notify the Licensing Authority and Police Licensing Team as soon as possible and get the fault rectified as soon as practicable.
e) The premises licence holder shall ensure that a log is kept with the details & the dates of all work / repairs carried out on the CCTV system including the name and phone number of the engineer.
f) On a minimum daily basis the premises licence holder / DPS will check that the CCTV system is operational and the date and time stamp are correctly set and on a minimum of a weekly basis, check that the CCTV system is also correctly recording images for a minimum of 31 days and that screenshots and footage can be correctly downloaded. Details of these checks are to be recorded in the appropriate section of the Incident Book.
3) An Incident Book shall be kept at the premises and made available to the Police or Authorised Officers, which will record the following:
· All crimes reported;
· Lost property;
· All ejections of customers;
· Any complaints received and the outcome;
· Any incidents of disorder;
· Any faults in the CCTV;
· Any refusal in the sale of alcohol;
· Any visit by a relevant authority or emergency service. Whenever Police are called a CAD shall be obtained and recorded in the Incident Book.
4) Appropriate notices shall be clearly displayed by the entry / exit door and behind the counter advising customers:
· That CCTV and the Challenge 25 proof of age policy are in operation;
· Of the provisions of the Licensing Act 2003 regarding underage or proxy sales;
· Of the permitted (licensed) hours for the sale of alcohol and the opening hours of the shop;
· Asking customers to respect residents, to leave the shop and area quietly, not to loiter or drink outside the shop or in the street (due to the Public Spaces Protection Order) and to dispose of litter legally;
· That customers may not drink alcohol in the premises;
· That the shop does not buy alcohol or tobacco goods from unsolicited (cold) callers to the premises at any time and that details of any such unsolicited (cold) callers including CCTV images will be passed to the Police.
5) The Challenge 25 proof of age policy will be operated as the proof of age scheme (see Section D Protection of Children From Harm - Condition 1 for full details).
6) All staff shall be trained on induction and given refresher training at a minimum of six monthly intervals (see Section D Protection of Children From Harm - Condition 4 for full details).
7) There shall be no supply of alcohol for consumption off the premises except in sealed containers.
8) No spirits shall be sold in bottles of less than 20 cl (centilitres).
9) All spirits must be displayed behind the counter and all other alcohol shall be displayed in clear line of sight of the counter.
10) All displays of alcohol must be specifically covered by CCTV at all times.
11) A maximum of 20% of the retail display space may be used for the display of alcohol at any time.
12) All alcohol not on display will be stored in a lockable store.
13) The premises will actively engage with and work with the local Police Team and the Police and Council Licensing Teams.
14) Invoices or copies of all invoices relating to all alcohol and tobacco goods shall be kept on the premises for at least a year after the date of purchase. Alcohol and tobacco must never be purchased from a cold caller to the shop.
15) The premises licence holder shall ensure that a Licensing Compliance Audit is conducted by a competent external licensing consultant, at least once a quarter, for the first year from the adoption of this list of conditions. The licensing consultant shall, as soon as practicable after each such audit, provide a full report to the premises licence holder and to the Licensing Authority at East Suffolk Council. The first Licensing Compliance Audit shall take place as soon as reasonably practicable following HM Government`s lifting the current travel restrictions imposed due to the corona virus pandemic.
16) The premises licence holder must be able to produce, to a Police Officer or Immigration Officer, proof of full compliance with the Home Office Guide For Employers on Preventing Illegal Working in the UK , currently titled " An Employers Guide to Right to Work Checks", January 2019 issue or any subsequent issue.
17) The premises licence holder shall maintain on the premises a contemporaneous written record of the hours worked by all persons subject to Immigration Control. Such record shall as a minimum cover the previous four (4) weeks and must be produced on demand to a Police Officer or Immigration Officer.
Public Safety
A fire risk assessment and emergency plan will be prepared and regularly reviewed. Staff will be given appropriate fire safety training.
Prevention of Public Nuisance
1) Appropriate notices shall be clearly displayed by the entry / exit door and behind the counter (see Section A Prevention of Crime & Disorder - Condition 4 for full details).
2) Management and staff will proactively discourage persons from drinking or loitering outside the shop both by monitoring the CCTV system & physical checks, politely asking persons drinking or loitering outside the shop to leave the area quietly.
3) The shop front will be kept tidy at all times and shall be swept at close.
4) No deliveries will be received or removal of rubbish especially glass take place between 20.00 and 08.00 daily.
Protection of Children From Harm
1) The Challenge 25 proof of age policy will be operated and only a photographic driving licence, a valid passport, a valid UK Armed Forces / MOD photographic identity card with the bearer`s photograph on it or Home Office approved proof of age card with the bearer`s photograph and the PASS logo / hologram on it will be accepted as proof of age.
2) A written refusals record will be kept as part of the Incident Book and made available to Police or East Suffolk Council Licensing Officers on request.
The refusals record shall contain details of date & time, description of the person attempting to buy the age restricted products & the products that they were attempting to purchase, reasons why the sale was refused and the name and signature of the person refusing the sale. All staff are to be examined in the use of the refusal books. The refusals book is to be examined on a weekly basis by the premises licence holder / DPS and the date and time of each examination is to be endorsed in the book. Analysis of staff refusals and date such as the time / day is to be carried out by the premises licence holder / DPS on a weekly basis in order to predict trends and identify staff training and compliance issues.
3) Appropriate notices will be displayed by the entry / exit door and behind the counter (see Section A Prevention of Crime & Disorder - Condition 4 for full details).
4) All staff will be trained for their role on induction and be given refresher training at minimum intervals of six months thereafter. Training will include the operation of the CCTV System, operation of the Challenge 25 proof of age scheme, including identifying persons under 25, making a challenge, acceptable proof of age, making and recording a refusal, avoiding proxy sales and sales to intoxicated persons, avoiding conflict, responsible alcohol retailing and safeguarding children. All such training shall be provided by a competent external provider for the first year following grant of any premises licence. (The external training provider shall provide a written training record for all members of staff trained to sell alcohol while they are providing the staff training.)
5) Written training records will be kept for all staff members and made available to Police or East Suffolk Council Licensing Officers on request.
6) Unless an EPOS till system is in use, a manual till prompt will be displayed by each till to remind staff to check proof of age where appropriate.